Feel free to submit a maintenance request conveniently through your resident portal, accessible 24/7. Our dedicated maintenance team is committed to addressing your needs promptly. Once you've submitted your request, our team will reach out to you to discuss the details and coordinate a timely resolution. We understand the importance of a well-maintained living space, and we're here to ensure your comfort and satisfaction. Your convenience is our priority, and we strive to make the maintenance process seamless for you.
In the event of water flowing uncontrollably, such as from a clogged toilet, ceiling leakage, or frozen pipe, please promptly shut off the water supply to the affected area or the entire house and notify our maintenance team for assistance.
First, dial 911 for immediate assistance, then get in touch with us.
Get in touch with our team, and we'll be able to assist you with unlocking the door. Should you require a new key, please note that there is a $10 fee for a replacement.
If you encounter any problems with heating, please reach out to our team without delay.
Off-street parking at Prime Oneonta Rentals properties are designated for use by tenants exclusively. All tenants will receive a parking permit after move in. Any violators may face towing at their own expense. Guests are required to seek alternative parking arrangements.
393 Main Street,
Suite 104,
Oneonta, NY 13820